If you are getting this error: “This version of VisualARQ only accept Network licenses from a Zoo Server with the VisualAEQ Plugin 2.1 or greater installed.”
it means you still have an old version of the VisualARQ Zoo plug-in installed, which is not compatible with VisualARQ 2.
Due to a change in VisualARQ 2.1, VisualARQ 2 licenses that have been added to a Zoo server must be removed and added again with the current version of the VisualARQ Zoo plug-in.
To solve this problem, follow these steps.
- Before updating the VisualARQ Zoo plug-in to the current version, remove all VisualARQ 2 licenses from the Zoo.
- Uninstall any VisualARQ Zoo plug-in versions from your machine.
- Install the most recent version of the VisualARQ Zoo plug-in from. You can download it from this page.
- Add the VisualARQ licenses to the Zoo again.
- Run the
_vaLicense command and select the Network mode.